{
  "@context" : "http://lobid.org/resources/context.jsonld",
  "id" : "http://lobid.org/resources/990117310520206441#!",
  "type" : [ "BibliographicResource", "Article" ],
  "medium" : [ {
    "label" : "Print",
    "id" : "http://rdaregistry.info/termList/RDAproductionMethod/1010"
  } ],
  "title" : "Evolution statt Revolution",
  "almaMmsId" : "990117310520206441",
  "hbzId" : "HT013407579",
  "deprecatedUri" : "http://lobid.org/resources/HT013407579#!",
  "otherTitleInformation" : [ "CRM in Schritten bei ISIS Multimedia Net" ],
  "publication" : [ {
    "dateStatement" : "2002",
    "startDate" : "2002",
    "type" : [ "PublicationEvent" ]
  } ],
  "describedBy" : {
    "id" : "http://lobid.org/resources/990117310520206441",
    "label" : "Webseite der hbz-Ressource 990117310520206441",
    "type" : [ "BibliographicDescription" ],
    "inDataset" : {
      "id" : "http://lobid.org/resources/dataset#!",
      "label" : "lobid-resources – Der hbz-Verbundkatalog als Linked Open Data"
    },
    "resultOf" : {
      "type" : [ "CreateAction" ],
      "endTime" : "2026-08-09T00:27:57",
      "instrument" : {
        "id" : "https://github.com/hbz/lobid-resources",
        "type" : [ "SoftwareApplication" ],
        "label" : "Software lobid-resources"
      },
      "object" : {
        "id" : "https://lobid.org/marcxml/990117310520206441",
        "dateCreated" : "2002-07-25",
        "dateModified" : "2026-02-10",
        "type" : [ "DataFeedItem" ],
        "label" : "hbz-Ressource 990117310520206441 im Exportformat MARC21 XML",
        "inDataset" : {
          "id" : "https://datahub.io/dataset/hbz_unioncatalog",
          "label" : "hbz_unioncatalog"
        },
        "sourceOrganization" : {
          "id" : "http://lobid.org/organisations/DE-61#!",
          "label" : "Universitäts- und Landesbibliothek Düsseldorf"
        },
        "modifiedBy" : [ {
          "id" : "http://lobid.org/organisations/DE-6#!",
          "label" : "Universitäts- und Landesbibliothek Münster, Zentralbibliothek"
        } ]
      }
    },
    "license" : [ {
      "id" : "http://creativecommons.org/publicdomain/zero/1.0",
      "label" : "Creative Commons-Lizenz CC0 1.0 Universal"
    } ]
  },
  "subject" : [ {
    "id" : "https://nwbib.de/subjects#N543010",
    "label" : "Unternehmen",
    "notation" : "543010",
    "type" : [ "Concept" ],
    "source" : {
      "id" : "https://nwbib.de/subjects",
      "label" : "Sachsystematik der Nordrhein-Westfälischen Bibliographie"
    }
  }, {
    "id" : "https://nwbib.de/subjects#N558050",
    "label" : "Fernmeldewesen. Telekommunikation",
    "notation" : "558050",
    "type" : [ "Concept" ],
    "source" : {
      "id" : "https://nwbib.de/subjects",
      "label" : "Sachsystematik der Nordrhein-Westfälischen Bibliographie"
    }
  }, {
    "type" : [ "ComplexSubject" ],
    "label" : "Isis Arcor | Kundenmanagement | Marketinginformationssystem | Projekt | Geschichte 1999-2002",
    "componentList" : [ {
      "type" : [ "CorporateBody" ],
      "label" : "Isis Arcor",
      "source" : {
        "label" : "Gemeinsame Normdatei (GND)",
        "id" : "https://d-nb.info/gnd/7749153-1"
      },
      "id" : "https://d-nb.info/gnd/7779568-4",
      "gndIdentifier" : "7779568-4",
      "altLabel" : [ "Isis Multimedia Net GmbH & Co. KG" ]
    }, {
      "type" : [ "SubjectHeading" ],
      "label" : "Kundenmanagement",
      "source" : {
        "label" : "Gemeinsame Normdatei (GND)",
        "id" : "https://d-nb.info/gnd/7749153-1"
      },
      "id" : "https://d-nb.info/gnd/4236865-0",
      "gndIdentifier" : "4236865-0",
      "altLabel" : [ "Kundenorientiertes Management", "Kundenorientierung / Management", "Customer Relationship Management", "CRM" ]
    }, {
      "type" : [ "SubjectHeading" ],
      "label" : "Marketinginformationssystem",
      "source" : {
        "label" : "Gemeinsame Normdatei (GND)",
        "id" : "https://d-nb.info/gnd/7749153-1"
      },
      "id" : "https://d-nb.info/gnd/4140243-1",
      "gndIdentifier" : "4140243-1",
      "altLabel" : [ "Informationssystem / Marketing", "MAIS (Marketing-Informationssystem)", "Marketing / Informationssystem" ]
    }, {
      "type" : [ "SubjectHeading" ],
      "label" : "Projekt",
      "source" : {
        "label" : "Gemeinsame Normdatei (GND)",
        "id" : "https://d-nb.info/gnd/7749153-1"
      },
      "id" : "https://d-nb.info/gnd/4115645-6",
      "gndIdentifier" : "4115645-6",
      "altLabel" : [ "Pilotprojekt", "Vorhaben", "Modellprojekt", "Projekte" ]
    }, {
      "type" : [ "SubjectHeading" ],
      "label" : "Geschichte 1999-2002"
    } ]
  } ],
  "spatial" : [ {
    "id" : "https://nwbib.de/spatial#Q1718",
    "label" : "Düsseldorf",
    "type" : [ "Concept" ],
    "source" : {
      "id" : "https://nwbib.de/spatial",
      "label" : "Raumsystematik der Nordrhein-Westfälischen Bibliographie"
    },
    "focus" : {
      "id" : "http://www.wikidata.org/entity/Q1718",
      "label" : "Düsseldorf",
      "type" : [ "http://www.wikidata.org/entity/Q85635630", "http://www.wikidata.org/entity/Q14784328", "http://www.wikidata.org/entity/Q15253706", "http://www.wikidata.org/entity/Q42744322", "http://www.wikidata.org/entity/Q1549591" ],
      "geo" : {
        "lat" : "51.225555555",
        "lon" : "6.776666666"
      }
    }
  } ],
  "subjectslabels" : [ "Isis Arcor", "Kundenmanagement", "Marketinginformationssystem", "Projekt", "Geschichte 1999-2002" ],
  "sameAs" : [ {
    "id" : "https://hub.culturegraph.org/resource/(DE-605)990117310520206441",
    "label" : "Culturegraph-Ressource"
  }, {
    "id" : "http://nwbib.de/990117310520206441#!",
    "label" : "NWBib-Ressource"
  } ],
  "containedIn" : [ {
    "id" : "http://lobid.org/resources/HT013270484#!",
    "label" : "lobid Ressource"
  } ],
  "inCollection" : [ {
    "id" : "https://nrw.digibib.net/search/hbzvk/",
    "label" : "DigiBib hbz Verbundkatalog",
    "type" : [ "Collection" ]
  }, {
    "id" : "http://lobid.org/organisations/DE-655#!",
    "label" : "hbz - Hochschulbibliothekszentrum des Landes Nordrhein-Westfalen, Netzwerkzone",
    "type" : [ "Collection" ]
  }, {
    "id" : "http://lobid.org/resources/HT014176012#!",
    "label" : "Nordrhein-Westfälische Bibliographie (NWBib)",
    "type" : [ "Collection" ]
  } ],
  "language" : [ {
    "id" : "http://id.loc.gov/vocabulary/iso639-2/ger",
    "label" : "Deutsch"
  } ],
  "bibliographicCitation" : "Praxis des Customer-Relationship-Management / Matthias F. Uebel ... (Hrsg.). - 1. Aufl. - Wiesbaden, 2002. - S. [345]-353",
  "bibliographicLevel" : {
    "label" : "Monographic component part",
    "id" : "https://www.loc.gov/marc/bibliographic/bdleader.html#Monographic_component_part"
  },
  "responsibilityStatement" : [ "Marc Buzina und Thomas Bögge" ],
  "contribution" : [ {
    "agent" : {
      "label" : "Buzina, Marc",
      "type" : [ "Person" ]
    },
    "role" : {
      "id" : "http://id.loc.gov/vocabulary/relators/aut",
      "label" : "Autor/in"
    },
    "type" : [ "Contribution" ]
  }, {
    "agent" : {
      "label" : "Bögge, Thomas",
      "type" : [ "Person" ]
    },
    "role" : {
      "id" : "http://id.loc.gov/vocabulary/relators/aut",
      "label" : "Autor/in"
    },
    "type" : [ "Contribution" ]
  } ]
}